Last Updated: September 2026
Got questions? We’ve got answers. Here’s the stuff people ask us most often.
Product Questions
What exactly is mushroom coffee?
It’s premium organic coffee blended with a proprietary mix of six functional mushrooms—Cordyceps, Lion’s Mane, Reishi, Turkey Tail, Shiitake, and King Trumpet. Each mushroom is chosen for its specific health benefits, from energy and focus to gut health and immune support. It tastes smooth and creamy, like your favorite latte, with a nutty aroma and robust flavor.
How much caffeine is in it?
About 48 mg per serving—roughly half the caffeine of a regular cup of coffee. That means steady, non‑jittery energy without the crash or the sleepless nights.
Is it vegan? Gluten‑free? Sugar‑free?
Yes, yes, and yes. Our products are 100% vegan, gluten‑free, and contain no added sugar. They’re also non‑GMO.
What do the mushrooms actually do?
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Lion’s Mane supports focus, mental clarity, and cognitive function
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Turkey Tail supports digestive health and a healthy gut microbiome
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Shiitake promotes metabolic function and supports the immune system
Do you have caffeine‑free options?
Yes! We offer matcha, chicory, cocoa, and chai blends for when you want the benefits without the caffeine.
What does it taste like?
Smooth, creamy, and nutty with a robust coffee flavor. If you’re worried about tasting mushrooms, don’t be—the coffee and other ingredients balance everything out beautifully.
Ordering Questions
How do I track my order?
Once your order ships, you’ll get an email with a tracking number. You can also check your order status by logging into your account on our site.
Can I change or cancel my order after placing it?
If you catch us quickly enough—before we start packing—we can usually make changes or cancel. Once it’s in the shipping process, we can’t stop it. Contact us through our contact page as soon as possible and we’ll see what we can do.
Do you offer subscriptions?
We do! Subscribe and save on every order, plus get free shipping and exclusive perks. You can pause, skip, or cancel anytime.
What payment methods do you accept?
We accept major credit cards and other popular payment methods. You’ll see all the options at checkout.
Shipping Questions
How long does shipping take?
Processing takes 1–3 business days. After that, standard shipping is 3–7 business days, expedited is 2–3 days, and express is 1–2 days. Times vary by location.
Do you ship internationally?
Yes, to many countries. Shipping times for international orders are longer—usually 7–21 business days. Customs fees and duties are your responsibility.
How much does shipping cost?
It depends on your location, the weight of your order, and the shipping method you pick. You’ll see the exact cost at checkout before you pay—no surprises.
My tracking says delivered but I don’t have my package. What now?
Check with neighbors, look around your property, and wait a day or two. If it still doesn’t show up, contact us through our contact page and we’ll help investigate.
Returns Questions
What’s your return policy?
You have 30 days from delivery to return items in unused condition with original packaging. Return shipping is on you unless we made a mistake or the item arrived damaged. Check out our full Returns & Refunds policy for all the details.
How do I start a return?
Reach out through our contact page with your order number and reason for return. We’ll give you instructions from there.
When will I get my refund?
Once we receive and inspect your return, we’ll process the refund to your original payment method. It might take a few business days for your bank to show it.
What if my item arrived damaged?
Contact us right away with photos and your order number. We’ll make it right with a replacement or refund.
Health & Usage Questions
Can I drink this every day?
Absolutely. Many of our customers make it part of their daily morning ritual. It’s designed to be enjoyed regularly for the best results.
Are there any side effects?
Our products are made from natural, food‑grade ingredients and are generally well‑tolerated. If you have specific allergies or sensitivities, check the ingredient list. As with any dietary supplement, consult your healthcare provider if you have concerns.
Can I drink this while pregnant or nursing?
We always recommend consulting your healthcare provider before adding any new supplement to your routine during pregnancy or while nursing.
How should I store it?
Store in a cool, dry place away from direct sunlight. No refrigeration needed.
Account Questions
Do I need an account to order?
Nope. You can check out as a guest. But having an account makes it easier to track orders, see your history, and check out faster next time.
I forgot my password. Help?
Click the “forgot password” link on the login page and we’ll send you a reset link.
How do I delete my account?
Contact us through our contact page and we’ll take care of it for you.
Miscellaneous
Do you offer bulk or wholesale discounts?
We do! Contact us through our contact page with details about your business and we’ll get back to you with options.
Can I get a discount code?
Sign up for our email list—we send out promotions and exclusive deals to subscribers.
How do I contact a real person?
Head to our contact page. We’re real people and we actually read your messages. Expect a response within 1–2 business days.
Still have questions?
We’re here for you. Just go to our contact page and ask away. No question is too small—we want you to feel great about your order.